Product · 2026-08-30

Identity before access

The ugliest bugs come from systems with nothing to fall back on — no name on file, so the interface exposes something private instead. Make every user build a real identity on the way in: name, username, the basics. It solves the root of a whole class of failures and hands you personalization data from session one.

On a social platform, identity isn't bureaucracy. It's a safety feature.

Go deeper — free chapter

Product Design for Humans: Safety, Comfort, Then Utility — Safety, then comfort, then utility — the order humans decide to stay. Lessons from building HVNG in Lagos: RLS, onboarding forms, block buttons and form psychology.

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