Safety · 2026-09-05

Design for the report, then for the brigade

A simple rule — three reports within twenty-four hours triggers a shadow ban — tells your users the platform has their back from day one. But write the founder's footnote with it: any rule that automatically trusts reports can be gamed by people coordinating false ones. Ship the line in the sand, then build the brigading catch as you grow.

Protect the victims first. Then protect the rule from abuse.

Go deeper — free chapter

Product Design for Humans: Safety, Comfort, Then Utility — Safety, then comfort, then utility — the order humans decide to stay. Lessons from building HVNG in Lagos: RLS, onboarding forms, block buttons and form psychology.

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